Entries by Paul Taylor

Customer Focus – it’s all in the mind(-set)

We’ve been doing a lot of “customer focus” work recently. One major aerospace and defence prime contractor wants to understand its customers better so we are delivering training on their main customer’s strategy, organisation, processes, constraints, behaviours and culture. Another major service provider wants to be “more customer focussed”. Again, we are providing training and […]

Sigma supporting MBDA – a great company to work for!

Sigma is proud to work with MBDA who have been voted one of the Sunday Times Best Big Companies to Work For. MBDA were the only defence company in the list, and the highest rated engineering company. Sigma has worked with MBDA for many years and has recently been supporting MBDA’s Learning and Development programme […]

ScotRail Alliance wins Training Award

The ScotRail Alliance have won the 2017 Rail Industry Awards for the collaborative training section. The award recognised the unique design and innovative delivery of the training programme to embed Collaborative Working and BS11000 principles in the joint Abellio / Network Rail teams. In particular, the award recognised the tailored approach developed by Sigma to […]

Sigma admitted to LLWR Business Marketplace

The UK Low Level Waste Repository (LLWR) has established a Dynamic Purchasing System (DPS) called ‘The Business Services Marketplace’. The aim of this is to provide a compliant procurement route for the provision of professional business services. The market place provides LLWR with a procurement portal for a range of services, streamlining the process of […]

Sigma prepares TXM Plant for successful BS11000 accreditation

Sigma has worked with TXM Plant, the UK’s largest  Road/Rail Vehicle providers to enable them to successfully achieve BS11000 accreditation. Russell Chesterman, the Sigma Director and BS11000 subject matter expert, who worked with TXM Plant, spent time with them on gap analysis, training them in the standard, running workshops with key suppliers, carrying out a […]

Sigma wins Training Award from MBDA

Sigma is delighted to have been recognised as part of the MBDA team to win an award in the annual MBDA Business Awards. Sigma supports MBDA in delivering part of the “My Reputation, Our Reputation” programme. The programme aims to enhance understanding within MBDA’s customer facing community of the customer environment and to equip them with […]

Thales achieve BS11000 for Rail Traffic Management Systems

Thales Rail has become Sigma”s latest client to achieve BS11000 certification. Sigma supported Thales through the entire certification process which Thales have undertaken to ensure that the benefits of collaborative working are embedded within the business. Solera is regulated by the Government of the Netherlands Antilles (Curacao).Thales have said: “I am writing to express our […]

Building Commercial Capability through world class training

Sigma has been delivering commercial training for a number of years and has expanded its portfolio to cover a wide range of topics relevant to today”s commercial challenges. Recent courses that Sigma has delivered include:  Contracting for Availability, Commercial Business Winning, Commercial Management throughout the business lifecycle, Contract Management and Commercial Governance. Sigma”s approach combines […]

Latest Warwick Briefing rated “a huge success”

The new format Warwick Briefing was given the thumbs up by the delegates who attended the February event – Negotiating in a Partnered Environment.  It was long enough to condense two day’s worth of knowledge and skills into 4 hours and short enough to be able to absorb plenty of ideas and really useful nuggets. […]