Case Study
Collaborative working to enable programme success
Background & Situation
Our client – a major UK Aerospace and defence prime – on a long-term 20-year contract needed to improve relationships with the government customer to ensure on time and profitable delivery of a major defence programme.
Benefits
Improved relationships would enable open discussions and joint resolutions of key areas including contractual framework, work planning, resource planning, information requirements and how to meet these for both organisations’ benefits.
Governance drivers and understanding how these drive behaviours, improved levels of trust and joint decision making and joint stakeholder management. A 10-year vision and plan were agreed and is now in place.
What we did
- Carried out a scoping meeting with the respective industry and government leads to agree the outputs needed
- Interviewed the team members individually to ensure the real issues came to light
- Produced a report which was shared with the teams
- Facilitated a workshop to improve the relationship and work the key issues to help support effective programme delivery, including a 10-year vision and key milestones, information needed, when and in what format, and resource planning activity
