Developing Practitioners to implement BS11000

Imagine the scenario – you receive an invitation to tender (ITT) and the requirement is complex and the T&Cs offer little or no positive incentive to share risks with most of the risk passed down to the supplier.  The customer’s commercial structure drives towards “traditional or cooperative” behaviours rather than “collaborative”.  However, the evaluation criteria awards 30% of the bid scores to “collaborative working” referencing BS11000 and requesting that bidders should provide evidence of their certification or compliance with BS11000.  This scenario is not fictitious and is becoming commonplace.

Our discussions with customers and suppliers show that there is confusion about what BS11000 certification actually means to the business, how it is obtained and how a bidder’s certification applies to the procurement in hand.  Aligning a relationship to BS11000 demands reciprocal levels of activity and commitment by the procuring organisation to operate in a similar collaborative way, it is not something the supplier does alone.

There is an emerging need for organisations to establish a cadre of experienced BS11000 practitioners who are experienced and knowledgeable in the requirements of BS11000 and who can provide advice, training and coaching for procurement and bidding teams on its application.

Based upon the case studies and lessons learned from the organisations we have supported in achieving BS11000 certification, Sigma is running in-depth BS11000 Implementer Practitioner Workshops tailored to the clients’ business systems and practices.  The course is run over 3 days culminating in a “Practitioner’s Evaluation Day” involving individual presentations, an examination, 1-2-1 coaching and a review of Relationship Management Plans and other documentation from an Auditor’s perspective.   The course includes:

  • An in-depth understanding of BS11000,  its clauses and their application to the organisation’s business processes.
  • Responsibilities of Senior Executives Responsible (SERs) and Senior Management Team (SMT) members in implementing and managing relationships in accordance with the requirements of the Standard.
  • Provision of advice, guidance and coaching in the preparation and completion of activities to support Procurement, Bid, Project delivery and Audit requirements to enable BS11000 certification to be sustained.
  • How to develop the right collaborative business structures for specific relationships and projects, and preparing collaborative teams to work in accordance with the principles of BS11000.
  • An understanding of how the external auditors will interpret the requirements of the Standard in terms of BS11000 compliance.

For further information contact Bill Taylor –