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Building a Relationship Management Plan (RMP)
To learn about the building blocks required to build a robust joint supplier/customer plan of improvement.
Topics to be covered in the workshop
Deciding what type of relationship you want and why
Why have an RMP?
What does each party expect from this joint RMP?
Agreeing the scope of the RMP, the values and principles
Examples of good/poor RMPs
The building blocks (templates and tools)
Developing the process and people aspects – tips and pitfalls
Working exercises to build each part of the RMP
Making the RMP live
Continuous joint improvement
Getting started on your project/business
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